ESA’s Greg Juceam on New Select Suites Brand

ESA's Greg Juceam on New Select Suites Brand

Greg Juceam
Picture Credit: Tony Powell

At The Lodging Meeting 2022, LODGING experienced the possibility to sit down with Prolonged Continue to be America (ESA) President and CEO, Greg Juceam, to learn extra about ESA’s freshly launched Choose Suites brand, whose attraction to much more benefit-aware company might be witnessed as a counterpoint to the Leading Suites brand it launched just a yr ago at a better price tag issue. Prolonged Remain The us Find Suites launched with just about 100 qualities in 30 various states. Juceam said, “We’re generally launching at scale these 100 attributes are not just signed, they are open up, completely ready for small business, and aspect of the procedure.”

What’s the story behind this brand name?

When our 27-12 months-old brand begun out, we imagined there was this one monolithic prolonged-stay segment. Even though our main model is nicely acknowledged and has been incredibly effective, above time, we have gotten to know the marketplace and the clients better. We’ve uncovered that prolonged-continue to be can be tremendous luxury all the way down to super financial system. In recognition of these distinctions, a minimal below a 12 months ago, we introduced a more upscale extended-continue to be brand—Extended Keep The united states Leading Suites—because we had determined a significant sum of chance with that right away adjacent considerably less-price tag-sensitive buyer. With this 3rd addition to our model segmentation, we’re just seriously tapping into much more markets wherever our brand name historically was unable to go, at a price tag issue slightly down below our main featuring from an ADR standpoint.

The addition of the Extended Keep America Decide on Suites brand to our portfolio will allow for our friends and franchisees to select from three different brand names at three various rate points. For franchisees, the new manufacturer has a compelling worth proposition and financial effectiveness.

What are the differentiators that established ESA accommodations apart from some others in the phase?

1st, unlike bigger platforms taking part in in the extended-keep house, with models that might symbolize a solitary-digit share of in general distribution and income, we are 100 p.c targeted on serving the demands of attendees remaining 7 or extra evenings. All ESA makes have complete-provider kitchens with entire-sizing fridges and cooktops. It’s unlikely that the large companies dabbling in the house would be uniquely tailoring their offering—whether it is the reservation delivery platform or even how they serve company —for these being 7 or additional evenings.

What are the particular options that allow a lower selling price position for consumers and a reasonable ROI for franchisees?

Initial, this is a conversion model with an functioning product that permits for supplemental labor financial savings. In contrast to our other homes, which are open up 24/7, it will shut down at night and open up in the early morning, like other properties in this segment. We’re also conserving charges by not delivering breakfast.

Can you describe the launch as it is taking place and its impression on house owners and franchisors?

We are able to kick this off with 100 motels proper from the start—basically launching at scale—because we acquired about 120 accommodations in February of around 120 inns across 30 states. While we own most of them, they are not nonetheless managed or branded by us that will have to transpire gradually. Nonetheless, unlike manufacturers that are predominantly franchisers but may possibly possess or handle some lodges, we are in all 3 regions: we possess, regulate, and franchise, and, with this launch of 100 hotels of our possess, we are showing franchisees that we as franchisors have skin in the activity, that we have to take in our very own cooking, so to communicate. They see that if we produce a brand normal, we have to dwell by the benchmarks we set in spot. This is a thing that instills self-assurance in the long run of the brand, one thing I regard as a considerable differentiator.

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